Privacy Policy

This policy applies to information collected through the Da Nang Apartments website, landlord dashboard, inquiry forms, support channels, and related communications.

It covers information we collect from renters, landlords, property managers, and website visitors.

It does not govern third-party websites, payment providers, maps, messaging apps, or external booking platforms that may be linked from our listings.

You may provide us with information such as your name, email address, phone number, messaging handles, account credentials, and the contents of messages you send through the platform.

Landlords and property managers may also provide listing details, pricing, photos, amenities, location information, and contact preferences.

If you contact support, request account help, or report a listing, we may keep the details of that request and our response.

When you register for an account, we store the information needed to authenticate you and operate your dashboard.

When you publish or edit a property, we store listing content, uploaded media, moderation status, view counts, and operational metadata related to that listing.

Listings may remain visible, hidden, archived, or deleted depending on moderation decisions, account actions, and retention requirements.

If you submit an inquiry about a property, your contact details and message may be shared with the listing owner, manager, or their authorized representative so they can respond.

We may store inquiry records to support message delivery, prevent abuse, resolve disputes, and improve service quality.

Do not submit sensitive information through listing forms unless it is necessary for the rental inquiry.

We may automatically collect technical information such as IP address, browser type, device information, language preferences, referral source, pages viewed, and interaction timestamps.

We may use cookies, local storage, server logs, and analytics tools to understand how the website performs and how users interact with it.

This information helps us maintain security, diagnose issues, measure traffic, and improve search and listing quality.

We use personal information to operate accounts, publish and moderate listings, deliver inquiries, respond to support requests, and maintain the website.

We may use data to detect fraud, enforce platform rules, review suspicious activity, and protect renters, landlords, and the platform itself.

We may also use aggregated or limited data to analyze product performance, improve search relevance, and understand platform usage trends.

We may share information with service providers who help us host the website, store media, send email, prevent abuse, analyze performance, or provide technical support.

We may share inquiry details with listing owners or managers when that is necessary to facilitate a rental conversation.

We may disclose information when required by law, to respond to legal process, or to protect rights, safety, property, or the integrity of the platform.

We may use cookies and similar technologies to keep you signed in, remember preferences, measure traffic, and improve performance.

Some browser settings allow you to block or delete cookies, but parts of the website may not function correctly if essential cookies are disabled.

Where required, we will rely on your consent for non-essential cookie or analytics activity.

We keep personal information for as long as needed to operate the platform, maintain accounts, support listings, comply with legal obligations, and resolve disputes.

Retention periods may differ depending on the type of record, whether an account is active, and whether the information is needed for fraud prevention or compliance.

When information is no longer required, we may delete, anonymize, or de-identify it.

We use reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, alteration, or loss.

No website or storage system can be guaranteed to be completely secure, so you should use strong passwords and protect your account credentials.

If you believe your account or information has been compromised, contact us promptly.

Our service providers or infrastructure may process information in countries other than your own.

By using the platform, you understand that your information may be transferred to and processed in places where privacy laws may differ from those in your jurisdiction.

Where appropriate, we use contractual and operational safeguards designed to protect transferred information.

Depending on your location, you may have rights to access, update, correct, delete, or object to certain uses of your personal information.

You may also request account deletion, subject to any records we must keep for legal, security, or operational reasons.

To exercise a request, contact us using the details shown on the website. We may need to verify your identity before acting on the request.

The platform is not intended for young children, and we do not knowingly collect personal information from children in a way that requires parental consent under applicable law.

If you believe a child has provided personal information to us improperly, please contact us so we can review and remove it when appropriate.

We may update this Privacy Policy to reflect changes to the platform, our data practices, or legal requirements.

When we make material updates, we may revise the effective date and publish the new version on the website.

Your continued use of the platform after an update means you acknowledge the revised policy.